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Monitors are increasingly pushing ads and tracking users, mirroring smart TV trends

Created at 24 Aug · 8:20 PM1 source↑ Market-relevant
IN SHORT

Monitors, once a privacy-friendly alternative to smart TVs, are now incorporating ad-serving operating systems and tracking capabilities. Companies like LG have faced scrutiny for pushing unwanted software and ads through driver updates, raising concerns about data collection and sharing with advertisers.

Key Numbers

2024year LG monitors began installing ad-pushing software

Who's Involved

LG
monitor vendor facing scrutiny for ad-pushing software
Microsoft
forced LG to remove McAfee ads
Samsung
smart monitor vendor potentially using ACR tracking
Acer
smart monitor vendor with data sharing policies
Scharon Harding
Senior Technology Reporter at Ars Technica
Monitors are increasingly pushing ads and tracking users, mirroring smart TV trends

↳ Why This Matters

The increasing integration of advertising and tracking into monitors threatens consumer privacy, turning everyday devices into potential data-harvesting tools and eroding user trust in technology.

Key facts

  • Monitors are increasingly incorporating ad-serving capabilities and user tracking features, similar to smart TVs.
  • LG faced backlash for installing an app that pushed ads for its own software onto connected computers via driver updates.
  • Smart monitors, which connect to the internet and run their own operating systems, are a particular concern for privacy.
  • LG, Samsung, and Acer state in their privacy policies that data collected from smart monitors may be shared with advertisers.
  • While most smart monitors allow users to disable tracking, these settings are often not easily accessible during initial setup.
  • Monitors are increasingly adopting features that mirror the ad-serving and user-tracking practices found in smart TVs, raising privacy concerns among consumers. While monitors were once seen as a privacy-friendly alternative, companies are now integrating ad-pushing software and operating systems that collect user data.

    LG, in particular, has drawn criticism for an app called LG Monitor App Installer, which reportedly pushed ads for LG software onto connected computers through driver updates. Although LG states the app does not collect personal information and is intended to provide access to monitor-specific features, the clandestine manner of its installation and the potential for future data collection have raised alarms. Microsoft has since intervened to remove these ads.

    The broader trend extends to 'smart monitors' that connect to the internet and run their own operating systems. These devices, from manufacturers like LG, Samsung, and Acer, often use operating systems similar to those in smart TVs, potentially enabling Automatic Content Recognition (ACR) and other tracking methods. Privacy policies from these companies indicate that data collected from these devices may be shared with advertisers.

    While these smart features can offer convenience, such as performing tasks without a separate computer, the author argues that monitor manufacturers should prioritize technological innovation and improved user experience over intrusive advertising and data collection. The piece suggests that clearer privacy policies, user-friendly setup processes that highlight tracking options, and the continued availability of 'dumb' monitors are crucial to prevent monitors from becoming the next privacy battleground.

    Frequently asked questions

    The main concern is that monitors are increasingly incorporating ad-serving capabilities and user tracking features, similar to smart TVs, which poses a threat to consumer privacy.

    LG monitors were found to install an app, LG Monitor App Installer, that pushed ads for LG software onto connected computers, raising privacy concerns about data collection.

    Smart monitors connect to the internet and run their own operating systems and apps, allowing them to perform tasks like video conferencing or streaming without a separate computer.

    Privacy policies for companies like LG, Samsung, and Acer indicate that data collected from their smart monitors may be shared with advertisers.

    Most smart monitors allow users to disable tracking features, though these settings are often not prominently displayed during the initial setup process.

    What Happens Next

    01LG and Samsung were asked if their smart monitors use ACR tracking.
    02LG's privacy policy for the Monitor App Installer may be updated if personal information processing is introduced.
    03Users are encouraged to check monitor settings to disable tracking features.

    How It Developed

    Ads and tracking have become widespread in smart TVs, leading users to opt for computer monitors.
    Monitors are increasingly pushing ads and tracking users, similar to smart TVs.
    LG monitors were found to install an app, LG Monitor App Installer, that pushed ads for LG software.
    Microsoft forced LG to remove the McAfee ads pushed by the LG Monitor App Installer.
    LG's privacy policy for the app initially raised concerns about data collection and sharing with advertisers.
    LG stated the app does not collect personal information and its function is to identify compatible monitors and present supported applications.
    Smart monitors, which connect to the internet and run their own OS, are a growing concern for ad-pushing and tracking.
    LG and Samsung smart monitors use ad-serving OSes similar to their smart TVs, potentially using Automatic Content Recognition (ACR).

    Sources

    T1
    Ads and tracking infiltrated TVs. Now they’re coming for monitors.var abtest_2166486 = new ABTest(2166486, 'impression');Ars Technica

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