Integra Solutions, Donnell Systems partner to streamline mortgage servicer account oversight

Integra Solutions and Donnell Systems have partnered to integrate Donnell’s OCIE data extraction platform with Integra RECON, aiming to automate account reconciliations for mortgage servicers and enhance visibility into cash at the loan level. The companies announced the collaboration on Wednesday.

The integrated workflow allows OCIE to extract and validate reports directly from a servicer’s core system, feeding them into Integra RECON. This triggers automated processes for reconciling custodial, clearing, and general ledger accounts. The companies stated this aims to reduce reliance on manual report preparation and spreadsheet-based processes, which have been a persistent challenge for servicers dealing with multiple data sources and legacy formats.

Christian T. van Dijk, president of Integra Solutions, highlighted that Donnell Systems helped address the challenge of reliable data sourcing, enabling servicers using RECON to benefit from a more automated process and improved internal oversight of servicing cash. The integration was first implemented in September 2026 for a mortgage servicer seeking to replace spreadsheet reconciliations with a formal system. This allowed for a rapid implementation of RECON and established a repeatable flow of servicing data.

Oliver Gunter, president of Donnell Systems, noted that their collaboration connects OCIE’s extraction and validation capabilities directly to the reconciliation process, helping customers utilize their servicing data more effectively. Integra's platform currently supports 8.5 million loans, including custodial reconciliation portfolios for major entities like Fannie Mae, Freddie Mac, Ginnie Mae, and others. The increased importance of reconciliation tools comes as higher interest rates, elevated delinquencies, and frequent investor reporting cycles heighten the complexity of cash movements for mortgage servicers.