Singer Raye has stated that artificial intelligence bots created hundreds of thousands of fake registrations for her upcoming Royal Albert Hall performance, overwhelming the sign-up process. With 1.8 million sign-ups for 5,000 seats, her team is manually reviewing the list to identify genuine fans for pre-sale access.
The incident highlights the growing challenge of AI-driven ticket touting, which can prevent genuine fans from accessing live events and inflate prices on secondary markets.
Singer Raye has stated that artificial intelligence bots were used to create hundreds of thousands of fake registrations, overwhelming the sign-up process for her upcoming one-off performance at the Royal Albert Hall on October 23. Raye revealed that 1.8 million sign-ups were received for the 5,000-seat venue. To prevent scalpers from exploiting pre-sale access, her team is manually reviewing the list to identify genuine fans. Those selected will receive a pre-sale link and code via email, with pre-sale opening shortly after. Remaining tickets will be available on general sale. A spokesperson for the Royal Albert Hall confirmed they invest heavily in protecting their ticketing systems from automated attacks, but emphasized that current legislation needs to be updated to address the sophistication of ticket touting. The Department for Culture, Media and Sport has reiterated its commitment to eradicating ticket touting.
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