At least 2,000 SATS workers will be able to train for potentially dangerous situations in cargo handling without putting themselves in harm’s way. A new immersive training centre allows them to practise making split-second decisions under pressure, and could also cut training time by 40%. Staff will learn how to operate ground support equipment, from tractors and forklifts to giant cargo loaders and transporters. Experienced staff will have to attend refresher training every two years. Nadirah Zaidi reports.