Key facts
- Phuket International Airport has launched automated immigration gates for arriving international passengers.
- This is the first time international passengers entering Thailand through Phuket Airport can use automated immigration clearance.
- The airport plans to increase the number of arrival autogates from 10 to 21.
- The number of manned immigration counters will be reduced from 24 to 16.
- The automated system is currently available only to passengers carrying e-passports.
Phuket International Airport has launched automated immigration gates for arriving international passengers, marking the first time this service is available for inbound travelers in Thailand. The airport plans to more than double the number of these autogates from 10 to 21, aiming to significantly reduce waiting times and ease congestion. Concurrently, the number of manned immigration counters will be reduced from 24 to 16.
The new arrivals autogate service began operations on Saturday. Airport authorities stated the move is intended to improve the passenger experience at one of Thailand’s busiest international gateways. The expansion, which currently only applies to e-passport holders, comes amid strong tourism demand and efforts to enhance travel infrastructure and streamline immigration procedures. Airport officials anticipate that the increased use of automated immigration technology will alleviate pressure on manual counters and improve passenger flow during peak travel periods.