Key facts
- DoorDash will create 3,000 jobs in India over the next two years.
- The new jobs will be at a global technology hub opened in Hyderabad.
- The Hyderabad hub will initially house customer support and general administrative functions.
- DoorDash's existing tech office in India is in Pune.
- The Hyderabad center is DoorDash's third global service hub, alongside locations in Tempe, Arizona, and Mexico City.
US food delivery company DoorDash announced plans to create 3,000 jobs in India over the next two years through a new global technology hub in Hyderabad. The Telangana state government confirmed the opening of the hub on Wednesday.
The center will initially focus on customer support and general administrative functions. This expansion adds to DoorDash's existing technology presence in India, which includes an office in Pune acquired through its 2021 purchase of robotics startup Chowbotics. The Hyderabad hub marks DoorDash's third global service center of its kind, joining facilities in Tempe, Arizona, and Mexico City.
Companies are increasingly establishing global capability centers (GCCs) in offshore locations like India to reduce costs and lessen reliance on external IT contractors. DoorDash's move aligns with a trend seen in Hyderabad, which has recently attracted similar centers from companies such as Costco, McDonald's, Charles Schwab, Marriott, and Southwest Airlines. India has become the world's largest hub for GCCs, with over 2,100 centers employing approximately 2.36 million people and generating nearly $100 billion in revenue, according to a 2026 report by Nasscom-Zinnov.