Key facts
- Dollar General agreed to a $1.875 million settlement with New York.
- The company was accused of repeatedly overcharging customers.
- Overcharges on individual items reached as high as 39%.
- The settlement requires price-accuracy safeguards and independent audits.
- Dollar General will donate $1.875 million in food and personal items.
Dollar General has agreed to pay $1.875 million to settle allegations that it consistently overcharged customers across New York state. The New York attorney general's office found that the company frequently charged prices higher than those advertised on shelves, signs, its mobile app, and in circulars. One inspection revealed individual item overcharges as high as 39%. Under the terms of the settlement, Dollar General will donate the settlement amount in food and personal items to a regional food bank in upstate New York. The company is also required to implement comprehensive price-accuracy safeguards at its more than 600 stores statewide, including ensuring shelf tags are updated and hiring independent auditors for secret shopper tests. Receipts will also be reformatted to improve clarity for consumers. Dollar General did not admit or deny the findings, stating it is committed to accurate pricing and continuously evaluates its measures.