Key facts
- Crypto.com's AI agent, ai.com, is still in development eight months after its Super Bowl debut.
- The ai.com website crashed shortly after its February launch due to high demand.
- A spokesperson confirmed ai.com is in 'stealth mode' and will launch publicly later.
- Rival exchanges like Robinhood, Kraken, and Bitget have already launched AI trading assistants.
- Crypto.com integrated OpenClaw for a personal AI trading agent in March.
- Crypto.com reduced its workforce by approximately 12% in March, citing AI integration.
Crypto.com's ambitious personal AI agent, ai.com, remains in development nearly eight months after its high-profile Super Bowl debut, which generated significant attention and crashed its website. The company confirmed to Cointelegraph that the platform is still in 'stealth mode' and will offer more details upon its public launch.
The prolonged wait comes as competitors have already introduced AI-powered tools. Robinhood recently announced in-app AI agents for automated trading, while Kraken added AI financial tools in July, and Bitget launched its AI crypto trading assistant in June. These rivals are focusing on narrower tasks, such as trading and portfolio management.
Ai.com's initial vision was broader, aiming to handle tasks from stock trading to updating online dating profiles, and even to develop and share new capabilities across its network. However, major AI developers like Anthropic and OpenAI have also expanded their assistants' capabilities, with Anthropic introducing computer use in Claude Cowork in March and OpenAI launching ChatGPT Work in July for multistep tasks across applications.
Despite the delay in ai.com's launch, Crypto.com has continued to invest in AI. In March, the company integrated OpenClaw to allow customers to deploy a personal AI trading agent. Also in March, Crypto.com reduced its workforce by approximately 12%, citing a company-wide AI integration and a prioritization of resources. The company also obtained ISO/IEC 42001:2023 certification for AI management systems in February.