Back-to-work adviser urges more employer-employee contact during sickness absence

His latest report indicates that health-related economic inactivity is costing Britain approximately £210 billion per year in lost output and benefit payments. Mayfield described phone conversations as "one piece of the jigsaw" in managing sickness absence, emphasizing that improving communication can also help "rehumanise" the workplace and prevent individuals from leaving their jobs entirely.

The report clarifies that this recommendation does not apply to short-term illnesses like flu or food poisoning, but rather to longer-term issues. Sir Charlie stated that Britain is currently performing poorly in managing workplace sickness, which contributes to increased disengagement and people leaving the workforce. He noted that many individuals have reported having minimal contact with their employers during extended sick leave.

Approximately 300,000 people depart the workforce each year due to health conditions, a significant portion of which could be prevented. Mayfield observed that both employees and employers experience fear when it comes to discussing long-term health issues, with employers often concerned about causing offense or creating grievances. This mutual fear can lead to a lack of understanding and longer absences, increasing the likelihood of workers exiting the labor force permanently.

Sir Charlie highlighted the economic benefits of retaining employees, stating that keeping more people in work can add billions to the economy and improve livelihoods. He stressed the need for active management of sickness and ill health in the workplace, requiring engagement from both employers and employees. Additionally, he suggested that employers could support staff by ensuring access to treatments such as physiotherapy and talking therapies.