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UK consumer group finds 150 potentially lethal baby products sold online

Created at 7 Jul · 11:10 PM1 source↑ Market-relevant
IN SHORT

An investigation by the consumer group Which? has identified 150 potentially dangerous baby products, including self-feeding devices and sleep pillows, being sold on major online marketplaces in the UK. The products pose risks such as choking and suffocation, with Which? urging new government powers to hold online platforms legally responsible.

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Key Numbers

150potentially lethal baby products identified
25%of products found on Amazon
54self-feeding devices identified
37sleep pillows identified
59baby sleeping bags identified as suffocation risks
99.5%non-compliant products removed proactively by TikTok Shop

Who's Involved

Which?
UK consumer champion that conducted the investigation
Sue Davies
Head of consumer protection policy at Which?
Office for Product Safety and Standards (OPSS)
UK body that issued previous safety alerts
Amazon
Online marketplace with a significant number of flagged products
Alibaba
Online marketplace that removed non-compliant products
AliExpress
Online marketplace that removed flagged products
Etsy
Online marketplace that removed policy-violating listings
eBay
Online marketplace that removed unsafe items
TikTok Shop
Online marketplace that removed flagged products
OnBuy
Online marketplace that removed products before sales

↳ Why This Matters

The investigation highlights a critical gap in consumer protection for infants, where dangerous products are readily available online, posing life-threatening risks. It underscores the need for stronger regulatory oversight and accountability for online marketplaces to ensure child safety.

Key facts

  • Which? identified 150 potentially lethal baby products sold on major UK online marketplaces.
  • Risks include choking from self-feeding devices and suffocation from sleep pillows and certain sleeping bags.
  • Products were found on platforms including Amazon, Alibaba, AliExpress, eBay, Etsy, OnBuy, and TikTok Shop.
  • The consumer group is urging the government to make online marketplaces legally responsible for third-party products.
  • The investigation focused on items that had previously received safety alerts from the Office for Product Safety and Standards (OPSS).

Babies are at risk from potentially lethal infant products being sold on major online marketplaces in the UK, according to an investigation by the consumer group Which?. The research identified 150 products, including self-feeding prop feeders and baby sleep pillows, that pose serious risks such as choking and suffocation. These items were found listed for sale on platforms including Alibaba, AliExpress, Amazon, eBay, Etsy, OnBuy, and TikTok Shop. Which? stated that every platform investigated was selling multiple items that could endanger an infant's life. Amazon was found to be listing nearly a quarter of the unsafe products, despite presenting itself as an industry leader in detecting dangerous goods. Sue Davies, head of consumer protection policy at Which?, criticized the platforms for not preventing these dangerous items from reaching consumers, questioning their claims of prioritizing safety. Which? is urging the government to utilize new powers under the Product Regulation and Metrology Act to make online marketplaces legally accountable for third-party products, with penalties for non-compliance. The investigation specifically highlighted 54 self-feeding devices, despite a 2022 OPSS alert warning of injury or death risks, and 37 sleep pillows marketed for infants under 12 months, which are linked to suffocation and SIDS. Additionally, 59 baby sleeping bags with hoods or without arm holes were identified as posing a suffocation risk and not meeting British safety standards. Many of these were marketed as "bunny-style" and one was pictured covering a baby's mouth and nose. In response, the marketplaces have stated they have removed the flagged products. Alibaba and AliExpress committed to educating sellers and enhancing control measures. Etsy confirmed removal of policy-violating listings, while Amazon stated it was investigating the highlighted products. OnBuy and eBay also confirmed removal of unsafe items, with eBay noting some had already been flagged by their own systems. TikTok Shop stated it has policies to protect customers and proactively removes non-compliant products. Which? emphasized that the Product Regulation and Metrology Act, which grants ministers powers to impose safety requirements on marketplaces, has yet to be implemented, and urged swift government action.

Frequently asked questions

The investigation found self-feeding prop feeders that pose a choking risk, baby sleep pillows linked to suffocation, and baby sleeping bags with hoods or without arm holes that also pose a suffocation risk.

The products were found on Alibaba, AliExpress, Amazon, eBay, Etsy, OnBuy, and TikTok Shop.

Which? is urging the government to use new powers under the Product Regulation and Metrology Act to make online marketplaces legally responsible for third-party products, with penalties for failures.

Most marketplaces, including Amazon, Alibaba, AliExpress, Etsy, eBay, OnBuy, and TikTok Shop, have stated that they have removed the flagged products and are reviewing or enhancing their safety measures.

What Happens Next

01Which? urges ministers to implement the Product Regulation and Metrology Act to hold online marketplaces legally responsible.
02Online marketplaces are expected to continue enhancing their measures to prevent non-compliant products from being listed.

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Cadence

How It Developed

Which? identified 150 potentially lethal baby products sold on online marketplaces.
Products included self-feeding devices and baby sleep pillows linked to choking and suffocation risks.
The items were found on platforms including Amazon, Alibaba, eBay, Etsy, and TikTok Shop.
Which? reported that nearly a quarter of the unsafe products were listed on Amazon.
Sue Davies of Which? stated that platforms are failing to prevent dangerous products from reaching customers.
Which? is calling for online marketplaces to be made legally responsible for third-party products under new legislation.
The investigation focused on products previously subject to safety alerts from the Office for Product Safety and Standards (OPSS).
Specific risks highlighted include self-feeding devices (54 found) and sleep pillows (37 found) linked to SIDS.

Sources

T1
Which? finds 150 potentially lethal baby products sold onlineThe Guardian

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