Assoc Prof Goh Weihan on the impact and cost of global IT outages

A global Microsoft outage has disrupted Outlook, Teams and other services used by millions around the world. In Singapore, even some government systems have been affected. How can a disruption at one tech company cause problems on such a massive scale? And just how costly could it be? CNA spoke to Associate Professor Goh Weihan from the information cluster at the Singapore Institute of Technology.