Key facts
- WhatsApp experienced a significant increase in user-reported issues on Thursday evening.
- Users reported problems sending messages and connecting to the service.
WhatsApp experienced a brief outage on Thursday evening, with users reporting issues sending messages and connecting to the service. The web version was particularly affected, showing blank screens and loading failures.

The widespread outage of WhatsApp, a primary communication tool for billions, highlights the reliance on these platforms and the potential impact of technical failures on global connectivity and user experience.
WhatsApp experienced a significant surge in reported issues on Thursday evening, with users struggling to send messages and connect to the service. The spike in complaints, observed around 7:30 p.m., suggests a widespread disruption. Users took to social media to voice their concerns about message delays and app accessibility.
According to outage tracker Downdetector, reports jumped from normal levels to over 100 within minutes, indicating a brief disruption affecting multiple users. Users flagged problems sending messages and connecting to the app, with the web version specifically noted as not loading or sending messages. Reports on outage-tracking platforms suggest that WhatsApp Web, Facebook, and Instagram have all been impacted by the disruption. Meta has not yet issued an official statement on the cause of the issue.
StatusGator, a service that monitors outages, also detected a possible outage at WhatsApp, noting that the web version was not loading or sending messages. The service has tracked user-submitted reports of outages, with 1505 reports in the past 24 hours. Historically, StatusGator has logged various WhatsApp outages, including issues with the web version not loading or sending messages, and delays in message delivery.
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