Key facts
- Ofcom fined Meta £450,000 ($597,000) for inaccurate information about WhatsApp Business, the regulator said.
- Ofcom said the information was supplied in response to requests made during its telecoms market review.
- Ofcom sought 2025 data on WhatsApp for Business messaging volumes and revenues.
- Ofcom's review covered the market for business bulk SMS text messages.
Britain's media regulator Ofcom said on November 12, 2026 that it had fined Meta £450,000 ($597,000) for providing inaccurate information about its WhatsApp Business service. Ofcom said the information came in response to requests it made as part of its telecoms market review.
Ofcom reviewed the market for business bulk SMS text messages in 2025 to better understand the services available to businesses. As part of that work it sought information in 2025 about WhatsApp for Business, including messaging volumes and revenues.
The regulator said Meta had provided inaccurate information in response to those requests. The body of the report ends there and gives no further detail on the inaccuracies, any response from Meta, or whether the fine has been paid.