Texas AG Investigates StubHub Over Undelivered World Cup Tickets

Numerous fans have come forward, detailing how tickets bought months in advance through StubHub were not received even hours before their scheduled matches. These buyers also reported that StubHub's "FanProtect Guarantee," which promises replacement tickets at no additional cost, was not honored in many cases. StubHub has attributed the issues to problems with FIFA's ticketing infrastructure, a claim that the global soccer governing body has refuted, asserting that its systems have operated reliably.

The Texas Attorney General's Consumer Protection Division is encouraging any Texas residents who purchased World Cup tickets via StubHub and did not receive them to file a complaint. This development follows a proposed class action lawsuit filed earlier in the week against StubHub concerning similar ticket-related issues for World Cup games.