Key facts
- Senture, which operates the contact center, did not respond to a request for comment.
- The Motus system has reportedly had errors since its May rollout.
- The FBI is investigating a breach of its jobs portal.
- A separate breach of a Pentagon system exposed sensitive data on millions of staff.
A cyberattack has disrupted the contact center for the Transportation Department's safety agency, leaving truckers with limited options to update critical operating records. Senture, the company that operates the call center, did not respond to a request for comment. The Motus system, used by the agency, has reportedly experienced errors since its rollout in May. The attack's speed suggests it may have been augmented by artificial intelligence technology, which can exploit vulnerabilities rapidly. This incident marks the third major cyberattack on a federal agency in recent weeks, following breaches at the FBI's jobs portal and a Pentagon system.