Key facts
- CCM sent cease-and-desist letters to former loan officers Chad Barris and Ryan Devore.
- The company demands repayment of loan officer compensation based on refinanced loans to former clients.
- Barris faces a demand for $14,288, and Devore faces a demand for $3,465.
- CCM alleges violations of confidentiality and non-solicitation clauses in employment agreements.
- The company threatens litigation if demands are not met within 10 business days.
Top-five mortgage lender CrossCountry Mortgage (CCM) has sent cease-and-desist letters to at least two former loan officers, accusing them of poaching customers and demanding thousands of dollars in penalties. The letters, dated October 29, 2026, cite employment agreements and threaten litigation if the demands are not met within 10 business days. CCM's letters to Chad Barris and Ryan Devore allege they refinanced loans for prior CCM clients after their employment ended, demanding repayment of compensation calculated at 75 basis points on the refinanced amounts. Barris faces a demand for $14,288 on approximately $1.9 million in loans, while Devore faces a demand for $3,465 on a $462,000 loan.