Key facts
- Bank ABB in Azerbaijan has launched AI-powered conversational banking assistants.
- The assistants are named AI-nur and AI-khan.
- These AI assistants are intended to improve customer service.
Azerbaijan's Bank ABB has introduced two new artificial intelligence-driven conversational banking assistants, AI-nur and AI-khan. These digital tools are being deployed to enhance the bank's customer interaction capabilities, offering a new channel for clients to access banking services and information. The introduction of these AI assistants signifies a move towards greater digitalization and automation within the Azerbaijani banking sector.