MG Motor ordered to refund SUV cost plus compensation over alleged faults

Consumer courts in India have issued multiple rulings against companies for faulty products and services, mandating refunds and compensation. A Delhi consumer court has ordered MG Motor India to refund the full purchase price of an MG ZS Astor SUV, amounting to over Rs 18 lakh. The order also includes Rs 4 lakh in compensation and legal costs for the customer. The case involved allegations of defects in the vehicle's steering and tire pressure monitoring system, which reportedly led to an accident.

In a separate incident, a consumer commission in Gujarat has directed a hospital and a doctor to refund Rs 1.64 lakh to a patient. The patient was charged under a COVID-19 treatment package despite testing negative for the virus. The commission further awarded Rs 10,000 to the patient for mental harassment and litigation expenses.

Additionally, a Delhi consumer court has ruled against Fujitsu General India, ordering a refund of Rs 1.14 lakh for a faulty 3-ton air conditioner. The company is also required to pay Rs 25,000 in compensation and Rs 10,000 for litigation costs. The ruling came after Fujitsu failed to rectify a persistent cooling issue with the air conditioner despite multiple customer complaints.