Key facts
- Food delivery drivers in California are using fake app accounts.
- These accounts are often rented or stolen.
- This practice bypasses background checks for drivers.
- The loophole could pose risks to customers.
A consumer investigation by CBS News California has uncovered a significant loophole in the food delivery service industry. Drivers in California have been found using accounts that do not belong to them, often obtained through rental or theft, to perform deliveries. This practice allows drivers to bypass the standard background checks that are typically required by these platforms. The investigation highlights that customers may not know who is actually arriving at their doorstep, raising potential safety concerns.