45 businesses, 1 fake review provider required to issue public apology

CNA3 hours ago9:04

Singapore’s competition watchdog is taking action against 45 businesses and a fake review provider for fabricating online reviews. These businesses are required to cease their unfair practices, remove posted fake reviews, and post and maintain a public apology online and offline for six months. Dr Samer El-hajjar, Senior Lecturer at the NUS Business School, talks about how generative AI has made identifying fake reviews more difficult.

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