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X reports user account targeting attempts post-X Money launch

Created at 1 Sep · 9:16 PM1 source↑ Market-relevant
IN SHORT

Attackers are attempting to gain unauthorized access to X user accounts following the launch of X Money, the company's new payments service. While X is investigating, it has found no evidence of successful breaches.

Who's Involved

Mridul Singhai
X product engineer investigating user complaints
James Burnham
X general counsel vowing to hold attackers accountable
Grok
X's AI chatbot confirming attack methods
X reports user account targeting attempts post-X Money launch

↳ Why This Matters

The security of user accounts is paramount, especially following the launch of a new financial service. The attempts to exploit user data and the company's response highlight potential risks associated with digital payment platforms and the ongoing efforts to secure user information.

Key facts

  • Attackers are attempting to target X user accounts following the launch of X Money.
  • Users have reported receiving unsolicited password reset emails.
  • X is actively investigating the issue but has found no evidence of successful breaches.
  • X's chatbot Grok confirmed attackers are mass-triggering the password reset form.
  • X general counsel James Burnham vowed to pursue criminal accountability for attackers.

Attackers are attempting to gain unauthorized access to X user accounts following the recent launch of X Money, the social media company's new payments service. Numerous users have reported receiving unsolicited password reset emails, prompting an investigation by X.

Mridul Singhai, an X product engineer, posted on the platform that the company was looking into the complaints. He stated that attackers appear to believe they can gain unauthorized access to accounts now that X Money is widely available. Singhai added that X is actively investigating and has found no evidence of any breaches thus far, apologizing for the inconvenience caused by the multiple emails.

X Money is designed to facilitate payments for creators on the platform, contributing to X's digital economy. The company acknowledges that financial transactions can attract malicious actors.

James Burnham, X's general counsel, issued a strong statement, asserting that the company's legal and security teams would relentlessly pursue anyone attempting to victimize users, whether on or off Earth.

Meanwhile, users are warning each other and advising the enablement of two-factor authentication for account protection. X's AI chatbot, Grok, has also responded to posts, confirming that attackers are "mass-triggering" the password reset form using public usernames. Grok stated that there have been no confirmed system breaches or mass takeovers.

Frequently asked questions

X Money is a newly launched payments service by X that includes a bank card and other benefits, aimed at making it easier for creators to collect payments on the platform.

X has stated that it is actively investigating the issue and has found no evidence of any successful breaches or confirmed system breaches or mass takeovers.

Attackers are reportedly mass-triggering the password reset form using public usernames.

X is actively investigating the issue, and its legal and security teams are working to identify and hold accountable those attempting to victimize users. X's chatbot Grok is also providing information on how users can protect their accounts.

What Happens Next

01X is expected to provide further updates on its investigation.
02Users are advised to enable two-factor authentication for their accounts.

How It Developed

Attackers began targeting X users after the launch of X Money.
Users reported receiving unsolicited password reset emails.
X product engineer Mridul Singhai confirmed the company was investigating.
Singhai stated there was no evidence of breaches so far.
X general counsel James Burnham vowed to hold attackers accountable.
X's chatbot Grok confirmed attackers were mass-triggering password resets.
Grok stated there were no confirmed system breaches or mass takeovers.

Sources

T1
X says attackers are targeting user accounts after the launch of X MoneyTechCrunch

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