UK launches new probe into Microsoft over customer choice concerns

Key facts

• UK's CMA has launched a new probe into Microsoft.
• The probe concerns potential practices limiting customer choice.
• The investigation will assess if bundling Teams with Office 365 gives Microsoft an unfair advantage.

The UK's Competition and Markets Authority (CMA) has initiated a new investigation into Microsoft. This probe stems from concerns that the technology giant's practices may be restricting customer choice in the market. Specifically, the investigation will scrutinize whether Microsoft's strategy of bundling its Teams application with its Office 365 suite confers an unfair competitive advantage over rival services. The CMA aims to determine if this bundling practice distorts competition and limits options available to consumers and businesses.