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Thomson Reuters Reports Cybersecurity Incident Affecting C-Track Platform

Created at 3 Sep · 3:13 AM1 source↑ Market-relevant
IN SHORT

Thomson Reuters has disclosed a cybersecurity incident involving its C-Track case management platform, impacting court systems across 11 U.S. states, the U.S. Virgin Islands, and Canada. An unauthorized party gained access to certain files in March, potentially compromising personal information of individuals involved in court proceedings.

Key Numbers

11U.S. states affected
June 30date incident detected
September 4date contact center active

Who's Involved

Thomson Reuters
company reporting cybersecurity incident
C-Track
case management platform affected by incident
Chief justices of three Ontario courts
users of C-Track platform, issued statement
Ontario's Ministry of the Attorney General
working with Thomson Reuters on incident response
Thomson Reuters Reports Cybersecurity Incident Affecting C-Track Platform

↳ Why This Matters

The incident highlights ongoing cybersecurity risks to critical infrastructure, including legal and judicial systems, and raises concerns about the potential exposure of sensitive personal information of individuals involved in court proceedings.

Key facts

  • Thomson Reuters experienced a cybersecurity incident affecting its C-Track case management platform.
  • The incident involved unauthorized access to certain files in March.
  • Personal information of individuals involved in court proceedings may have been compromised.
  • The breach impacted court systems in 11 U.S. states, the U.S. Virgin Islands, and Canada.
  • Thomson Reuters has notified affected customers and established a contact center.
  • Thomson Reuters has reported a cybersecurity incident impacting its C-Track case management platform, which is used for digital court record management. The company detected unauthorized activity on June 30, and a subsequent investigation revealed that an unauthorized party accessed certain C-Track files in March. This breach potentially affected court records containing names and personal information of individuals involved in court proceedings.

    The incident affected court systems across 11 U.S. states, the U.S. Virgin Islands, and Canada. The chief justices of three Ontario courts confirmed the unauthorized activity and stated that Thomson Reuters took immediate steps to contain the breach, engaged external cybersecurity experts, and notified law enforcement.

    Thomson Reuters confirmed that containment and security measures were implemented and that affected customers have been notified. The company stated that the C-Track platform experienced no operational disruption and that its products and services remain safe to use. Independent cybersecurity experts validated the remediation efforts. It remains unclear what specific information was compromised, but individuals involved in court proceedings or mentioned in court documents could have had their personal information affected.

    Frequently asked questions

    C-Track is a case management platform used by Thomson Reuters for digital court record management.

    The incident affected court systems in 11 U.S. states, the U.S. Virgin Islands, and Canada.

    Potentially compromised information includes names and personal details of individuals involved in court proceedings or mentioned in court documents.

    Thomson Reuters stated there has been no operational disruption to C-Track as a result of the incident.

    What Happens Next

    01Thomson Reuters Canada will operate a call center for inquiries starting September 4.

    How It Developed

    Thomson Reuters detected a cybersecurity incident on June 30 involving its C-Track case management platform.
    An investigation revealed an unauthorized party obtained certain C-Track files in March.
    Some court records containing names and personal information were affected.
    The incident impacted court systems in 11 U.S. states, the U.S. Virgin Islands, and Canada.
    Thomson Reuters took steps to contain the activity and engaged cybersecurity experts.
    The company stated there has been no operational disruption to C-Track.
    Affected customers have been notified, and a contact center has been established.

    Sources

    T1
    Thomson Reuters detects cybersecurity incident, says unauthorized party accessed filesReuters

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