Key facts
- Firstsource Solutions Limited announced results from its partnership with AppliedAI.
- The partnership has achieved processing time reductions of over 95%.
- Throughput has increased by up to 10x in live deployments.
- The results were seen in healthcare and education sectors.
- The announcement follows a strategic investment by Firstsource.
Firstsource Solutions Limited, a global provider of business process management services, has been working with AppliedAI to leverage artificial intelligence for operational improvements. This announcement highlights the tangible benefits realized from their collaboration, particularly in sectors like healthcare and education, where efficiency gains can be significant.