Key facts
- OpenAI is showing faster growth than Anthropic among US businesses in Q3 to date, according to data from Ramp.
- Anthropic had surpassed OpenAI in market share among Ramp's paying business users in May.
- The data covers over 70,000 American businesses using Ramp's services.
- The percentage of Ramp customers paying for AI services has steadily climbed, exceeding 50% in March.
- The data suggests enterprise AI spending is volatile, with businesses willing to switch between providers.
New data from Ramp, a corporate credit card and expense management company, indicates that OpenAI is beginning to gain market share among US businesses from its competitor Anthropic. While OpenAI was once the leader, Anthropic surpassed it in May, reaching 41% market share compared to OpenAI's 39%. By July, Anthropic's share had grown to nearly 44%, with OpenAI at nearly 40%.
However, recent trends in Q3 to date show OpenAI experiencing faster growth among Ramp's paying business users. This data, covering over 70,000 American businesses, suggests that enterprise AI spending is not yet 'sticky' and can be volatile, with businesses potentially switching providers as new models are released.
Ramp economist Ara Kharazian noted OpenAI's recent growth, attributing it partly to the perceived advantages of its new models. He also commented on Anthropic's Fable tier, suggesting it disappointed in adoption due to price and regulatory data retention requirements. The overall market for AI services among Ramp's customers is also expanding, with the percentage of companies paying for AI topping 50% in March and reaching nearly 56% by July.
The data is limited to Ramp's customer base, which skews toward the tech industry and excludes large enterprises using other spend-management tools, but it provides an indication of market dynamics.