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Anthropic to offer enterprise customers more data control

Created at 20 Aug · 7:34 PM1 source↑ Market-relevant
IN SHORT

AI company Anthropic plans to give enterprise clients greater control over their data when using its advanced AI models, a shift from its previous data retention policy. The changes, developed with over 100 customers including Salesforce, are expected to be rolled out later this year.

Key Numbers

30 daysrequired data retention period
100+customers coordinating on new system

Who's Involved

Anthropic
AI company planning data retention policy changes
Salesforce
Customer coordinating on Anthropic's new system
OpenAI
Rival company with similar data safety system
Anthropic to offer enterprise customers more data control

↳ Why This Matters

The changes address growing enterprise concerns about data privacy and security when using powerful AI models, potentially influencing adoption rates and competitive dynamics in the AI chatbot market.

Key facts

  • Anthropic plans to allow enterprise customers more control over their data with advanced AI models.
  • Customers will have the option to store data on their own cloud infrastructure after a 30-day retention period.
  • The changes are being developed in coordination with over 100 customers, including Salesforce.
  • This policy shift follows Anthropic's earlier requirement for 30-day retention of enterprise traffic on powerful models.
  • Rival OpenAI recently announced a similar data-retention-avoiding safety system.

Anthropic is planning to adjust its data retention policy for enterprise customers, allowing them greater control over their data when using the company's advanced AI models. This shift aims to enhance customer privacy and security, a move that has been in development for months and involves collaboration with over 100 clients, including Salesforce.

Under the proposed changes, businesses will still be required to retain data for 30 days, but they will have the option to store this data on their own cloud computing infrastructure. This contrasts with Anthropic's previous stance in June, where it mandated a 30-day retention of all enterprise customer traffic on its more powerful Fable and Mythos models to guard against potential misuse.

The development comes as rival OpenAI recently introduced a safety system that allows it to identify potential misuse of its technology without retaining customer data. Anthropic expects to roll out its new safety system later this year.

Frequently asked questions

Anthropic plans to give enterprise customers more control over their data, allowing them to store it on their own cloud infrastructure after a 30-day retention period.

The changes aim to enhance data privacy and security for enterprise clients and guard against potential cyberattacks, following a trend set by competitors like OpenAI.

Anthropic has been coordinating with over 100 customers, including Salesforce, to develop the new system.

What Happens Next

01Anthropic is expected to roll out a new safety system later this year.

How It Developed

Anthropic planned to let enterprise customers exercise greater control over their data.
The company will require business customers to retain data for 30 days.
Customers will have the option to keep data on their own cloud computing infrastructure.
The proposed changes have been in development for months.
Anthropic has coordinated with over 100 customers, including Salesforce, to develop the system.
Anthropic had previously stated a 30-day retention of enterprise customer traffic on its more powerful models.
Rival OpenAI announced a safety system that avoids retaining customer data.

Sources

T1
Anthropic plans to change enterprise data retention policy, source saysReuters

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