Maruti Suzuki India has introduced a 'smart maintenance plan,' a prepaid after-sales service program offering flexible and customizable packages for both private and commercial vehicle owners. The plan aims to reduce ownership costs and protect customers from future price fluctuations.
This initiative aims to enhance customer loyalty and reduce ownership costs by offering predictable expenses and potential savings on vehicle maintenance, thereby strengthening Maruti Suzuki's after-sales service portfolio.
Maruti Suzuki India Ltd has launched a new 'smart maintenance plan,' a prepaid after-sales service program designed to offer customers greater flexibility and cost predictability. The plan allows both private and commercial vehicle owners to customize their maintenance packages, choosing from options such as labor-only, parts and labor, and specific services for commercial vehicles.
The company stated that the prepaid nature of the plan helps customers lock in maintenance expenses, safeguarding them against future price fluctuations and potentially saving them at least 10% on labor costs, with additional savings on parts and consumables.
Hisashi Takeuchi, MD & CEO of Maruti Suzuki India, emphasized that the initiative is tailored to meet evolving customer expectations for personalized solutions and enhanced ownership experiences. The plan is available nationwide across all authorized Maruti Suzuki workshops.
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