Key facts
- Europe's airports lobby group warns the EU's new Entry-Exit System (EES) is causing significant delays.
- The EES requires biometric data registration for non-EU travellers entering the Schengen zone.
- Passengers have experienced hours-long queues and missed flights.
- ACI Europe's president, Stefan Schulte, called for flexibility to suspend the system during peak times.
- The lobby group urged a rethink of the EES processes to avoid further chaos and maintain the EU's reputation.
