Key facts
- The CFPB met with Bilt Technologies Inc.
- The meeting focused on how Bilt addressed consumer concerns.
- The concerns arose from a credit card portfolio transition.
- The meeting occurred months after the transition.
The U.S. Consumer Financial Protection Bureau (CFPB) engaged with Bilt Technologies Inc. to gain insight into the company's methods for resolving consumer issues. The discussions centered on challenges faced by customers during a credit-card portfolio transition. This meeting took place several months after the transition had already been completed, allowing the CFPB to assess the firm's response and problem-solving capabilities in a post-transition period.