Key facts
- Sanofi launched an AI agent named "Concierge for Field" to assist sales representatives.
- The agent is built on Snowflake Cortex AI and generates pre-call plans in seconds.
- This tool replaces a process that previously required hours of manual research.
- Sanofi is unifying its data on Snowflake and deploying AI agents across R&D, procurement, IT, HR, and field sales.
- AI workflow company Elementum builds applications that run directly on the Snowflake platform.
Sanofi has launched an AI agent called "Concierge for Field," built using Snowflake Cortex AI, to streamline the preparation process for its sales representatives before physician visits. This new tool can generate detailed pre-call plans within seconds, a task that previously demanded hours of manual research. The initiative is part of Sanofi's broader strategy to integrate AI across its operations, including R&D, procurement, IT, HR, and field sales, by unifying its data on the Snowflake platform. The company is also collaborating with AI workflow firm Elementum, which develops applications directly on Snowflake.