Key facts
- A consumer paid $160 for a plumber to repair a leaking toilet cistern.
- The plumber replaced a part within the cistern.
- The toilet cistern continued to leak a week after the repair.
- The consumer questions whether they should pay for a follow-up visit.
A consumer is seeking advice after a $160 plumbing repair for a toilet cistern failed to resolve the issue. The plumber replaced a component within the cistern, but a week later, the toilet was still leaking. The consumer questions the necessity of paying again for a follow-up visit, arguing the initial problem was not fixed. The plumber had advised a few hours of non-use after the repair.
