Key facts
- FIFA canceled approximately 60 World Cup tickets due to a website error.
- The tickets were mistakenly offered for free.
- Affected fans were notified on Wednesday.
- FIFA is requesting full payment for the tickets.
- New York and New Jersey attorneys general issued a subpoena to FIFA over ticketing practices.
FIFA has canceled World Cup tickets for approximately 60 fans who were able to mistakenly purchase them for free due to a website error and a prior payment issue during the checkout process. The affected fans were notified on Wednesday that the tickets were allocated at no charge. FIFA has invited these fans to complete payment of the correct amount and regrets the error and any inconvenience caused. This incident is the latest in a series of controversial ticketing issues for the tournament co-hosted by the U.S., Canada, and Mexico. Last week, the attorneys general of New York and New Jersey issued a subpoena to FIFA regarding its ticketing practices, citing concerns about fans' seat locations. The 48-team tournament is scheduled to run from June 11 to July 19.