Key facts
- FSSAI received multiple complaints about Blinkit supplying spoiled or damaged food.
- Complaints were received via social media and direct representations.
- FSSAI has issued a letter to Blinkit seeking an explanation.
- Blinkit has been directed to submit a comprehensive Action Taken Report (ATR).
This situation highlights the challenges e-commerce platforms face in ensuring the quality and safety of perishable goods they deliver. Regulatory bodies like FSSAI play a crucial role in maintaining food standards and protecting consumers from potentially harmful products.