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Smartphone makers push subscriptions as ownership models evolve

Created at 1 Aug · 6:56 PM1 source↑ Market-relevant
IN SHORT

Apple and Samsung are increasingly offering leasing, subscription, and buyback programs for smartphones. This strategy aims to make premium devices more accessible amid rising prices and longer replacement cycles, while also enhancing customer retention and ecosystem lock-in.

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Key Numbers

4 yearsexpected global smartphone replacement cycle by 2026
3.5 yearsglobal smartphone replacement cycle in 2025
42 monthsaverage U.S. premium smartphone ownership duration
38 to 40 monthsprevious U.S. premium smartphone ownership duration
12 to 36 monthstypical user turn-in period for upgrade programs
80%Apple and Samsung combined market share in the U.S.
80%BytePe customers opting for subscriptions over outright purchases

Who's Involved

Apple
launched Apple Upgrade program for device leasing
Samsung
offers Galaxy Forever program with financing and buyback
Tim Cook
Apple CEO, stated Upgrade program aims to ease customer access
Max Weinbach
analyst at Creative Strategies, on the importance of secondary markets
Matt Schulz
Chief Consumer Finance Analyst at LendingTree, on leasing economics
Navkendar Singh
IDC Associate Vice President of Devices Research, on margin protection and retention
Nabila Popal
IDC Senior Research Director, on U.S. carrier financing and Apple's program impact
Jayant Jha
Founder and CEO of BytePe, on customer preferences for subscriptions
Tarun Pathak
Research Director at Counterpoint Research, on customer lifetime value and financing
Mandeep Manocha
Co-founder and CEO of Cashify, on coexistence of ownership models
Smartphone makers push subscriptions as ownership models evolve

↳ Why This Matters

This shift in ownership models reflects a significant change in the smartphone market, driven by economic pressures and evolving consumer behavior. It impacts how consumers access technology, potentially making premium devices more affordable through monthly payments while also influencing the secondary market and manufacturer strategies for customer retention.

Key facts

  • Apple has launched its Apple Upgrade program in the U.S., allowing customers to lease iPhones, Macs, iPads, and Apple Watches.
  • Samsung offers a Galaxy Forever program in India that includes financing and a guaranteed buyback option.
  • These new ownership models are emerging as consumers increasingly hold onto their smartphones for longer periods.
  • The average global smartphone replacement cycle is projected to reach four years by 2026, up from 3.5 years in 2025.
  • Analysts believe these programs are essential for maintaining the secondary market for used devices and for customer retention.
  • While leasing can benefit frequent upgraders, outright purchase may be more economical for those who keep devices for three to five years.

Smartphone manufacturers like Apple and Samsung are increasingly shifting focus from outright sales to leasing and subscription models as consumers hold onto their devices for longer periods. Apple's new U.S. program, Apple Upgrade, allows customers to lease iPhones and other devices with options to upgrade, return, or purchase them. Samsung's Galaxy Forever program in India offers similar benefits. This strategy is driven by rising device prices, incremental hardware improvements, and the desire to maintain customer retention and ecosystem loyalty.

Analysts note that consumers are extending their smartphone replacement cycles, with the global average expected to reach four years by 2026. In the U.S., premium smartphone owners now keep their devices for an average of 42 months. These new ownership models are seen as crucial for sustaining the secondary market for used devices and for manufacturers to protect margins and customer relationships.

While leasing can be financially advantageous for frequent upgraders, outright purchase may be more economical for those who keep their phones for three to five years. However, for those who replace devices every one to two years, the costs can be comparable, especially for higher-storage models. Companies in India, the UK, and Germany are also experimenting with similar subscription-based plans for electronics.

Experts believe these alternative ownership models will coexist with traditional outright purchases, representing a long-term evolution in how consumers acquire smartphones. The trend is also creating opportunities for startups in the subscription space, particularly targeting younger professionals seeking access to premium devices without the upfront cost.

Frequently asked questions

Companies are offering these options due to rising smartphone prices, longer replacement cycles, and a desire to improve customer retention and ecosystem lock-in.

Leasing programs are most beneficial for consumers who frequently upgrade their smartphones, typically every one to two years.

For consumers who keep their phones for three to five years, buying outright is often more economical than leasing or subscribing.

Leasing and guaranteed buyback programs are seen as crucial for ensuring a steady supply of devices entering the used and refurbished market.

What Happens Next

01Analysts expect more companies to adopt leasing and subscription initiatives for premium smartphones.
02The long-term impact of Apple's Upgrade program on iPhone and Mac sales will become clearer.

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Cadence

How It Developed

Apple launched Apple Upgrade in the U.S. with Klarna for leasing iPhones and other devices.
Samsung offers its Galaxy Forever program in India, combining financing with buybacks.
Tim Cook stated Apple's Upgrade program aims to ease customer access to latest products via leasing.
Consumers are keeping smartphones longer due to rising prices and incremental hardware improvements.
Analysts predict the average global smartphone replacement cycle will extend to four years by 2026.
Market intelligence firm IDC notes U.S. premium smartphone owners now keep devices for an average of 42 months.
Analysts suggest leasing and buyback programs are crucial for sustaining the used and refurbished smartphone market.
Companies like BytePe, Raylo, and Grover offer subscription plans for smartphones and electronics.

Sources

T1
Should you still buy your next smartphone — or subscribe to it instead?TechCrunch

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