Key facts
- British diplomats abroad received over 328,000 inquiries in the past year.
- Unusual requests included asking for blonde highlights, help finding lost cars, and British citizenship for pets.
- The Foreign Office cannot assist with personal grooming or restaurant complaints.
- Support is available for lost passports, medical emergencies, arrests, and victims of crime.
- Over 29,500 Emergency Travel Documents were issued last year.
British diplomats worldwide handled over 328,000 inquiries from UK nationals abroad in the past year, averaging nearly 900 calls daily. While most requests are for genuine assistance, the Foreign, Commonwealth & Development Office (FCDO) revealed a number of unusual requests.