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Zoopla bets on house envy as Brits snoop on neighbours’ property prices

Created at 7 Sep · 3:20 PM1 source↑ Market-relevant
IN SHORT

UK property portal Zoopla is pivoting its strategy to focus on existing homeowners interested in property valuations rather than transactions. This new approach, driven by CEO Paul Whitehead, aims to build user engagement and trust, leading to increased profitability and user numbers.

Key Numbers

£13.3mZoopla pre-tax profit in 2025
£5.2mZoopla loss in previous year
£20mwrite-down of Yourkeys
39%growth in homeowner users in 2025
5.4mhomeowner users in 2025
1madditional users since 2025
1%revenue slip in 2025
£83.2mZoopla revenue in 2025
£290mRightmove pre-tax profit in 2025
9%Rightmove revenue growth in 2025
£425mRightmove revenue in 2025
7 in 10consumers mention Zoopla first for home valuation
25%more valuation data delivered to partners in Q1
£2.2bn
Zoopla acquisition price by Silver Lake Partners

Who's Involved

Zoopla
UK's second-largest property portal
Paul Whitehead
Chief Executive of Zoopla
Silver Lake Partners
Private equity firm that acquired Zoopla
Connells
Estate agent partner of Zoopla
Taylor Wimpey
Housebuilder partner of Zoopla
Persimmon
Housebuilder partner of Zoopla
Zoopla bets on house envy as Brits snoop on neighbours’ property prices

↳ Why This Matters

Zoopla's strategic shift towards property valuations and financial services aims to create a more resilient business model, less dependent on fluctuating transaction volumes, and to capture a larger share of the homeowner market.

Key facts

  • Zoopla is focusing on property valuations to engage existing homeowners.
  • The company reported a £13.3m pre-tax profit in 2025.
  • Homeowner user numbers grew by 39% to 5.4m in 2025.
  • Revenue slipped 1% to £83.2m in 2025.
  • Zoopla was acquired by Silver Lake Partners for £2.2bn in 2018.

Zoopla, the UK's second-largest property portal, is shifting its business strategy to capitalize on homeowners' interest in property valuations, a move that has contributed to its return to profitability. New chief executive Paul Whitehead, who joined from used-car website Cazoo, is steering the company away from a primary focus on property transactions towards offering a range of financial services to existing homeowners.

The company's new advertising campaign highlights this pivot, with one advert on the Elizabeth Line asking: “Want to know the value of your home? …and your boss’s second home in the Cotswolds?” Whitehead stated that this hyper-local, postcode-by-postcode valuation message aims to draw customers in and build brand trust for ongoing relationships.

This strategy appears to be paying off, as Zoopla posted a £13.3m pre-tax profit in 2025, recovering from a £5.2m loss the previous year, which was impacted by a significant write-down of its estate agent subsidiary, Yourkeys. The number of homeowners using Zoopla surged by 39% to 5.4 million in 2025, with an additional million users joining since then. However, the group's revenue saw a slight decrease of 1% to £83.2m during the same period.

While Zoopla's profitability is growing, it remains considerably smaller than its main competitor, Rightmove, which reported a £290m pre-tax profit and £425m in revenue for 2025. Whitehead differentiated Zoopla's approach, emphasizing a focus on driving lead quality, data insights, and return on investment for its partners, rather than solely monetizing high traffic volumes like traditional portals.

Zoopla claims that seven in ten consumers name it first when asked to identify a home valuation portal. The company collaborates with various estate agents and housebuilders, including Connells, Taylor Wimpey, and Persimmon, providing them with valuation data. Despite a general decline in house prices and market activity, Whitehead indicated that Zoopla's strategy is not solely a response to a subdued market, noting the resilience of UK consumers.

The property portal was acquired by American private equity firm Silver Lake Partners for £2.2bn in 2018.

Frequently asked questions

Zoopla is pivoting to focus on property valuations and financial services for existing homeowners, rather than solely on property transactions.

Zoopla reported a pre-tax profit of £13.3m in 2025, recovering from a loss in the previous year, though revenue slightly decreased by 1% to £83.2m.

The number of homeowners using Zoopla grew by 39% to 5.4 million in 2025 and has increased by another million since then.

Zoopla was acquired by Silver Lake Partners for £2.2bn in 2018.

What Happens Next

01Zoopla will continue to develop its strategy focused on property valuations and financial services for homeowners.

How It Developed

Zoopla is shifting its focus from property transactions to serving existing homeowners interested in property valuations.
The company has launched a new advertising campaign targeting homeowners' curiosity about property values.
Zoopla reported a pre-tax profit of £13.3m in 2025, a turnaround from a £5.2m loss in the previous year.
Homeowner usage of Zoopla increased by 39% to 5.4m in 2025 and has grown by an additional 1m since then.
Revenue for the group decreased by 1% to £83.2m in 2025.
Zoopla aims to drive lead quality and data insights for its partners, including estate agents and housebuilders.

Sources

T1
Zoopla bets on house envy as Brits snoop on neighbours’ property pricesCity AM

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