TFG London, owner of Hobbs and Whistles, Phase Eight, and Inside Story, is investigating a cybersecurity incident that may have compromised customer data. The attack, identified Sunday, has led to the temporary closure of online orders and some website functionalities for the affected brands, while TFG's operations in Africa and Australia remain unaffected. The company has engaged external cybersecurity specialists and will notify individuals if personal information is found to have been accessed.
The retail sector is a prime target for hackers due to the valuable customer information and complex payment systems they manage, making such attacks a recurring threat that can disrupt operations and erode consumer trust.
TFG London, the owner of fashion retailers Hobbs and Whistles and Phase Eight, has warned that its UK-based IT systems have been hit by a cyber-attack that may have compromised customer data. The company identified the cybersecurity incident on Sunday. Its other UK brands, Inside Story and White Stuff, are not affected.
While TFG's stores remain open, some IT systems are unavailable, and online orders have been paused as a precautionary measure. An investigation is underway to determine if any personal or sensitive information has been accessed. If personal data is found to have been compromised, TFG stated it would notify affected individuals or organizations. Website capabilities may be limited during the ongoing investigation.
TFG's operations in Africa and Australia run on separate systems and have not been impacted by the incident. The company has engaged external cybersecurity specialists to manage the situation and has reported the attack to the relevant UK authorities.
This incident follows a recent cyber-attack on online fashion seller Asos, which exposed the names, addresses, and search data of millions of customers. H&M is also investigating claims of a cyber-attack, though it has found no indications of compromise. Several other British retailers, including Marks & Spencer and the Co-op, experienced significant cyber incidents last year, leading to stock shortages and website shutdowns.
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