Key facts
- Grab Singapore apologized for a promotional video.
- The ad was intended to highlight safety features.
- The company acknowledged the ad caused concern.
Grab Singapore has apologized for a promotional video that sparked passenger safety concerns. The advertisement, which featured a passenger using a microdrama to simulate a potentially unsafe scenario with a driver, was intended to highlight the ride-hailing company's safety features. However, Grab acknowledged that the ad caused concern among passengers.