Key facts
- Tidalwave, an AI platform automating mortgage origination, has hired Rebecca Frisbie and Zac Basile.
- Frisbie joins as principal, having previously led the Encompass document platform at ICE Mortgage Technology.
- Basile joins as director of national sales, previously holding sales roles at Polly and Oracle.
- The company is expanding its presence among large lenders, with 22 currently live on its platform.
- Tidalwave processed 26,000 loan applications in July and targets 4% of U.S. originations by year-end.
- The company reported a 100% customer retention rate.
Tidalwave, an agentic artificial intelligence platform designed to automate mortgage origination, has expanded its team with the hiring of two industry veterans, Rebecca Frisbie and Zac Basile. This move signals the company's growth and increasing presence among large mortgage lenders.
Frisbie joins Tidalwave as principal, bringing experience from her previous role as director of the Encompass document platform at ICE Mortgage Technology. Her recruitment marks the ninth former ICE employee to join Tidalwave in the past year.
Basile has been appointed director of national sales. His prior experience includes serving as director of sales at Polly and holding business development and account management positions at Oracle.
Tidalwave reported that 22 lenders are currently utilizing its platform, including notable names such as DHI Mortgage, Lennar Mortgage, Fairway Home Mortgage, and NEXA Lending. The company processed 26,000 loan applications in July and projects it will power 4% of U.S. mortgage originations by the end of the year.
Furthermore, Tidalwave highlighted a 100% customer retention rate over the last year, with all customers reaching their renewal period opting to continue their contracts. This growth occurs as the mortgage industry increasingly seeks automation and AI tools to enhance efficiency and reduce operational costs.