Key facts
- Nearly half of private renters have dealt with letting agents who broke rules.
- Citizens Advice warns of "rock-bottom" service from rogue agents.
- The charity is advocating for enhanced regulation of the letting agent industry.
A report by Citizens Advice reveals that a significant portion of private renters, nearly half, have experienced issues with letting agents who have violated regulations. The charity highlights that these agents often provide "rock-bottom" service. This situation underscores a call for more stringent oversight and regulation within the private rental sector to protect tenants from substandard practices and potential exploitation.