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Brokerage fees could cost consumers $2 billion annually, report finds

Created at 28 Jul · 4:06 PM1 source↑ Market-relevant
IN SHORT

A Consumer Policy Center report estimates that administrative and transaction fees charged by real estate brokerages could cost consumers approximately $2 billion per year. These fees, often ranging from $400 to $600, are criticized for being regressive and sometimes undisclosed until late in the transaction process.

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Key Numbers

$2 billionestimated annual cost to consumers
$400 to $600typical fee range per party
95%estimated percentage of transactions including fees
0.40 percentage pointseffective commission increase on a $412,000 sale
0.60 percentage pointseffective commission increase on a $126,900 home

Who's Involved

Consumer Policy Center (CPC)
consumer watchdog organization that released the report
Stephen Brobeck
CPC Senior Fellow and report co-author
Wendy Gilch
CPC Fellow and report co-author
National Association of Realtors (NAR)
industry group whose settlement influenced disclosure practices
Compass
real estate company facing a class action lawsuit over fees
Brokerage fees could cost consumers $2 billion annually, report finds

↳ Why This Matters

These fees add significant, often undisclosed, costs to real estate transactions, disproportionately affecting first-time homebuyers and potentially leading to legal challenges for brokerages.

Key facts

  • Real estate brokerages are charging widespread administrative or transaction fees to both buyers and sellers.
  • These fees typically range from $400 to $600 per party, but can exceed $1,000.
  • The Consumer Policy Center estimates these fees could cost consumers approximately $2 billion annually.
  • The report notes these flat fees are regressive, disproportionately affecting lower-priced homes.
  • Some agents reportedly refuse to pass these fees on to clients, absorbing the cost themselves.
  • Concerns exist about the disclosure of these fees, with some allegedly added late in the transaction process.

A new report from the Consumer Policy Center (CPC) highlights the prevalence of administrative and transaction fees charged by real estate brokerages, estimating these costs could total $2 billion annually for consumers.

The report, "Junk Fees Charged to Both Home Sellers and Buyers: An Overview," found that these fees, often labeled as 'admin fees,' 'transaction fees,' or 'processing fees,' are now common in most home sales, with some agents estimating over 95% of transactions include them on both sides.

Typical charges range from $400 to $600 per party, though they can exceed $1,000 and have been reported as high as $2,500. The CPC notes that these flat fees are regressive, effectively increasing the commission rate more significantly for lower-priced homes. For instance, a $1,590 fee on a $412,000 sale increased the effective commission by about 0.40 percentage points, while a $795 fee on a $126,900 home added roughly 0.60 percentage points.

Concerns are raised about disclosure practices, with some agents allegedly introducing these fees late in the transaction, sometimes just before closing, despite consumer protection laws requiring advance disclosure. This practice puts consumers under pressure to approve the fees.

Some agents within the industry have criticized these fees as unethical and have chosen to waive them or leave brokerages that require them, absorbing the cost themselves to avoid client friction. The report suggests that private litigation, such as a recent class action against Compass, may be a more significant driver of change than federal regulatory action, although state attorneys general could also pursue enforcement.

The CPC recommends that brokers review their fee policies, ensure clear disclosure in agreements, and evaluate the impact of flat fees on lower-priced transactions. Agents are advised to understand their brokerage's policies, discuss fees with clients, and document consent in initial agreements.

Frequently asked questions

These are additional charges imposed by real estate brokerages on home buyers and sellers, often labeled as 'admin fees,' 'transaction fees,' or 'processing fees,' on top of the standard commission.

The fees commonly range from $400 to $600 per party, but can sometimes exceed $1,000 or even $2,000.

Because they are typically flat dollar amounts, they represent a larger percentage of the total commission for lower-priced homes compared to higher-priced ones.

The report indicates that while some fees are written into contracts, others are allegedly introduced late in the transaction, sometimes just before closing, raising disclosure concerns.

What Happens Next

01State attorneys general may use consumer-protection statutes to investigate fee practices.
02Private litigation is expected to continue challenging undisclosed or deceptive fee practices.
03Brokerages are advised to review and clarify their fee policies and disclosure procedures.

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Cadence

How It Developed

A Consumer Policy Center report identified widespread administrative and transaction fees charged by real estate brokerages.
These fees typically range from $400 to $600 per party, with some exceeding $1,000.
The report estimates these fees could cost consumers around $2 billion annually.
Critics argue the fees are regressive and sometimes not disclosed until late in the transaction.
Some agents reportedly waive these fees or leave firms that mandate them.
The report suggests private litigation is more likely than regulatory action to change these practices.

Sources

T1
Brokerage transaction fees could cost consumers $2 billionHousingWire

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