Key facts
- Europe's airports lobby group warns the EU's new Entry-Exit System (EES) is causing significant delays.
- The EES requires biometric data registration for non-EU travellers entering the Schengen zone.
- Passengers have experienced hours-long queues, missed flights, and stranded situations.
- ACI Europe's president, Stefan Schulte, called for flexibility to suspend the system during peak times.
- The lobby group urged a rethink of the EES processes to avoid further chaos and maintain the EU's reputation.
The head of Europe's airports lobby group has voiced strong concerns over the EU's new digital border control system, the Entry-Exit System (EES), stating it is causing significant disruptions and delays.