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Serco CEO Defends Firm Amid Media Criticism, Cites Strong Financials

Created at 6 Aug · 10:06 AM1 source↑ Market-relevant
IN SHORT

Serco CEO Anthony Kirby has refuted accusations from the New Statesman and others, asserting the outsourcing firm's commitment to complex UK contracts despite negative coverage. The company reported strong first-half results, with revenue exceeding expectations and a growing pipeline of potential new work.

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Key Numbers

£12.8bnpipeline of potential new work
£2.5bnrevenue in the first half of the year
5%share price growth
600apprenticeships provided

Who's Involved

Anthony Kirby
Chief executive of Serco, defending the company against media criticism
Serco
Outsourcing company reporting strong financial results and defending its operations
New Statesman
Magazine that published critical coverage of Serco's outsourcing operations
Zia Yusuf
Reform's home affairs spokesman, who criticized Serco's stance on deportation plans
Louise Haigh
Led recent procurement reforms encouraging local job creation
Joe Brent
Managing director at Panmure Liberum, commenting on Serco's resilience to negative headlines
Serco CEO Defends Firm Amid Media Criticism, Cites Strong Financials

↳ Why This Matters

The defense by Serco's CEO highlights the ongoing debate surrounding outsourcing and its role in public services. The company's strong financial performance and growing contract pipeline suggest resilience despite public scrutiny, indicating continued demand for its services.

Key facts

  • Serco CEO Anthony Kirby has defended the company against media criticism, particularly from the New Statesman.
  • The company reported higher-than-expected revenue of £2.5 billion for the first half of the year.
  • Serco's pipeline of potential new contract work has increased to £12.8 billion.
  • Kirby emphasized Serco's commitment to delivering complex services and providing local employment opportunities.
  • The company's share price rose more than five percent following the announcement of its results.

Serco's chief executive, Anthony Kirby, has strongly refuted recent media criticism, particularly from the New Statesman, asserting the company's commitment to bidding for complex contracts in the UK. The outsourcing firm, which manages services ranging from bin collections to asylum accommodation, faced accusations that government outsourcing had led to a state of "national failure."

Kirby stated that he rejected "all accusations" and highlighted Serco's contributions, including providing 600 apprenticeships and ensuring 90 percent of employment for local contracts comes from surrounding communities. He referenced the company's strict ethical and compliance criteria, emphasizing that Serco operates on the principle of "doing the right thing."

The company also came under fire from Reform's home affairs spokesman, Zia Yusuf, regarding reports that Serco would refuse to support deportation plans. A Serco spokesman clarified that the company does not take political positions and will continue to offer immigration services.

On Thursday, Serco announced robust financial results, with revenue exceeding expectations at £2.5 billion for the first half of the year. The company's share price rose by over five percent following the announcement. Serco also reported that its pipeline of potential new work has grown to £12.8 billion, with opportunities across defence and local services, and is eyeing further contract wins in the US for managing health centers and defence facilities.

Managing director Joe Brent of Panmure Liberum commented that Serco is accustomed to negative headlines, viewing them as an "occupational hazard." He added that Serco saves the government money, and in times of fiscal strain, pragmatism is prioritized over ideology.

Frequently asked questions

The New Statesman suggested that government outsourcing to firms like Serco had led to Britain losing control and was indicative of a state of "national failure," specifically linking outsourcing to the country's infrastructure and immigration problems.

A Serco spokesman stated that the company does not take "political positions" and would continue to offer immigration services, despite reports that it might refuse to support deportation plans.

Serco reported revenue higher than expected at £2.5 billion for the first half of the year, and its share price grew by over five percent. The company's pipeline of potential new work rose to £12.8 billion.

What Happens Next

01Serco will continue to bid for complex service contracts in the UK.
02The company is seeking further contract wins in the US.

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Cadence

How It Developed

Serco CEO Anthony Kirby rejected accusations from the New Statesman regarding outsourcing.
The New Statesman published a cover story linking outsourcing to national infrastructure and immigration problems.
Reform's Zia Yusuf criticized Serco over reports of refusing to support deportation plans.
Serco stated it does not take political positions and will continue offering immigration services.
Serco reported strong financial results, with revenue exceeding expectations.
The company's share price increased by over five percent.
Serco highlighted its provision of apprenticeships and local employment.
Kirby praised recent procurement reforms encouraging local job creation.

Sources

T1
Serco chief hits back at New Statesman’s outsourcing jibesCity AM

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