Key facts
- Indian staffing firms are expanding their global operations to diversify revenue and meet rising international demand for skilled professionals.
- Demand is accelerating across sectors including technology, AI, cybersecurity, healthcare, engineering, logistics, manufacturing, construction, and hospitality.
- Companies are targeting regions such as Southeast Asia, West Asia, the US, and Europe for expansion.
- International business is seen as a strategic growth priority, expected to increase revenue contribution and margins.
- Key demand drivers include BFSI, technology, infrastructure, healthcare, logistics, energy, construction, and hospitality sectors.
Indian staffing companies are intensifying their global expansion efforts to diversify revenue streams and capitalize on increasing worldwide demand for skilled professionals. This strategic move is driven by global talent shortages and the growing scalability of cross-border recruitment, facilitated by workforce mobility and the expansion of global capability centers (GCCs).
Industry experts note that the demand extends beyond technology roles, with significant needs in healthcare, engineering, logistics, manufacturing, construction, and hospitality. Companies are targeting regions such as Southeast Asia, West Asia, the US, and Europe, anticipating that international operations will not only diversify their income but also yield higher margins through value-added workforce solutions.
Executives highlight that this expansion is fueled by existing multinational clients seeking comprehensive hiring support across multiple countries, as well as by companies venturing into new markets. Key sectors driving demand include Banking, Financial Services and Insurance (BFSI), technology, infrastructure, healthcare, logistics, energy, construction, and hospitality.
TeamLease Digital, for instance, currently operates in Singapore and the UAE and is closely monitoring markets like Japan, Australia, New Zealand, South Korea, the UK, and the US, where GCC build-outs are accelerating. Randstad India's chief commercial officer, Yeshab Giri, stated that approximately 90% of the global labor gap is concentrated in about 20 countries, with the US and UK projected to account for 40% of this demand by 2030.
Quess Corp reports that its international business contributes about 20% to its profits, with West Asia and Singapore being significant contributors. The company sees strong demand in construction, MEP, healthcare, technology, and hospitality. Adecco India anticipates its international business revenue contribution to rise to 20-30% in the next two to three years from its current 10-15%.