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India's GCCs shift to capability-led growth

Created at 11 Jun · 12:45 AM1 source↑ Market-relevant
IN SHORT

India's Global Capability Centers (GCCs) are increasingly focusing on capability-led work, with both new entrants and expansions prioritizing engineering, R&D, and AI from inception. Brownfield expansions now represent a larger value opportunity than greenfield setups, signaling a faster path to maturity for these centers.

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Key Numbers

100new GCC entrants in India in CY2025
115-120brownfield expansions in India in CY2025
$11-14 billionestimated brownfield GCC opportunity
$750-930 millionestimated greenfield GCC opportunity
$12-15 billioncurrent GCC enabler market size
$20-25 billionprojected GCC enabler market size by 2030
96%new GCCs established since FY2024 with engineering/R&D/product charters
49%new GCCs building AI/ML capability from inception
63%GCCs set up in last 5 years reaching Portfolio or Transformation Hub maturity
46%GCCs at Portfolio or Transformation Hub stages
2,700GCC units in India in FY21
3,700GCC units in India in FY26
15 timesgreenfield enabler landscape expansion in a decade
150players in the greenfield enabler landscape
80-100new GCCs entering India annually
75%GCCs projected to target higher maturity in next 5 years

Who's Involved

UnearthInsight
market research firm providing GCC activity data
Karthik Padmanabhan
managing partner at Zinnov, commenting on GCC maturity
Sukanya Roy
partner at Zinnov, commenting on GCC maturity
Zinnov
global consulting firm providing GCC data and insights
Arindam Sen
partner and GCC sector leader at EY India
EY India
professional services firm providing GCC sector insights
ANSR
GCC enabler discussing parallel greenfield and brownfield models
Prasad Panchagnula
managing director and chief business officer at Embark
Embark
GCC enabler discussing ecosystem growth
Tata Consultancy Services
IT services firm entering GCC enablement space

↳ Why This Matters

India's Global Capability Centers are evolving from execution hubs to value creation centers, driven by AI and advanced engineering capabilities. This shift accelerates their maturity, enhances their contribution to global enterprises, and solidifies India's position as a strategic destination for high-value work.

Key facts

  • India's Global Capability Center (GCC) ecosystem is seeing a convergence of greenfield and brownfield activity around capability-led work.
  • In 2025, India recorded approximately 100 new GCC entrants and 115-120 brownfield expansions.
  • The brownfield segment represents a $11-14 billion opportunity, significantly larger than the $750-930 million greenfield opportunity.
  • Since FY2024, 96% of new GCCs have established engineering, R&D, or product development charters from day one, with 49% building AI/ML capabilities.
  • The time to reach maturity for GCCs has decreased, with 63% of those established in the last five years reaching Portfolio or Transformation Hub stages.
  • The GCC ecosystem is projected to grow from over 3,700 units in FY26, with AI and ML capability building being a key driver.

India's Global Capability Center (GCC) ecosystem is undergoing a significant transformation, with both new center setups (greenfield) and existing center expansions (brownfield) showing similar activity levels but increasingly converging around higher-value, capability-led work. Market research firm UnearthInsight indicates that in 2025, India is expected to see around 100 new GCC entrants and 115-120 brownfield expansions. While the unit numbers are comparable, the value opportunity in the brownfield segment is substantially larger, estimated at $11-14 billion compared to $750-930 million for greenfield. The overall GCC enabler market is valued at $12-15 billion and is projected to reach $20-25 billion by 2030.

Industry experts highlight that the more critical change is the speed and ambition with which these centers are being designed. Data from Zinnov reveals that 96% of GCCs established since FY2024 were created with engineering, R&D, or product development mandates from the outset, with nearly half focusing on artificial intelligence and machine learning from inception. This signifies a departure from the traditional model where capability building followed setup; now, higher-value mandates are embedded from the beginning, shrinking the time to maturity. Zinnov data shows that 63% of GCCs established in the last five years have already reached Portfolio or Transformation Hub maturity, a stage that traditionally took five to ten years. Nearly 46% of all GCCs are currently at these advanced stages.

EY India notes that while greenfield activity remains steady with new entrants from sectors like healthcare, retail, and manufacturing, brownfield expansion is becoming more complex and value-driven. Companies are embedding AI, developing sector-specific expertise, and expanding capabilities within existing centers. GCC enablers like ANSR and Embark confirm that greenfield and brownfield models are now running in parallel, chosen based on specific capability needs rather than lifecycle stages. Expansion is driven by outcomes such as product ownership and AI-led work, rather than solely by headcount growth. Embark estimates the GCC ecosystem has grown from about 2,700 units in FY21 to over 3,700 units in FY26, with both new creations and expansions contributing significantly, particularly driven by AI and ML capability building within existing centers.

This trend is also attracting large IT services firms, with Tata Consultancy Services launching a dedicated business unit to build AI-native GCCs and upgrade existing ones. The challenge ahead, according to Zinnov, is for the substantial portion of India's GCC base still at lower maturity stages to transition to higher value creation, a move that requires significant capability building in AI, platform engineering, and talent strategy. Zinnov projects that 75% of GCCs will aim for higher maturity in the next five years, shifting from execution-focused operations to becoming primary engines of value creation for their global enterprises.

Frequently asked questions

Greenfield expansion involves setting up entirely new centers, while brownfield expansion focuses on growing or upgrading existing facilities.

The shift is driven by companies embedding artificial intelligence, building sector-specific expertise, and expanding into new capability areas from the outset.

The gap between setup and maturity has shrunk, with many centers now reaching advanced stages like Portfolio or Transformation Hubs much faster than before.

New entrants continue to come from sectors such as healthcare, retail, and manufacturing.

What Happens Next

0175% of GCCs are projected to target higher maturity over the next five years.
02GCCs will focus on becoming primary engines of value creation for global enterprises.
03Capability building in AI, platform engineering, and talent strategy will be crucial for GCCs to achieve higher maturity.

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Cadence

How It Developed

India's GCC ecosystem is experiencing a shift towards capability-led work for both new centers and expansions.
In 2025, India saw approximately 100 new GCC entrants and 115-120 brownfield expansions.
The brownfield segment offers an estimated $11-14 billion opportunity, significantly outpacing the $750-930 million greenfield opportunity.
Since FY2024, 96% of new GCCs have established engineering, R&D, or product development charters from the outset.
Nearly half of new GCCs are building AI and machine learning capabilities from inception.
The gap between GCC setup and maturity is shrinking, with centers starting with higher-value mandates.
% of GCCs established in the last five years have reached Portfolio or Transformation Hub maturity.
Nearly 46% of GCCs are now at Portfolio or Transformation Hub stages, embedding AI and engineering into operating models.

Sources

T1
Expanding GCCs bring in more value vs new entrantsThe Economic Times

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