Waymo opens Dallas robotaxi service to all residents

While service is now broadly available, riders cannot yet hail a ride to Dallas Love Field Airport. Waymo stated that it is continuing to test its self-driving vehicles at the airport and anticipates offering service there in the near future.

Waymo has maintained a presence in Dallas since last year, initially testing its technology on public streets and outlining its intention to launch the service by 2026. At the time of the announcement, the company indicated a partnership with Avis Budget Group for the management of its all-electric autonomous Jaguar I-Pace vehicles, with Avis handling depot operations, including charging and maintenance.

Previously, Waymo had opened the service to the public in February but restricted access through a waitlist. During this period, approximately 150,000 riders utilized the Waymo app. This move to eliminate the waitlist follows a pattern Waymo has employed in other markets such as Phoenix, Los Angeles, and San Francisco.

The company's expansion into Dallas experienced some initial challenges. In May, Waymo temporarily suspended its services in Dallas, Houston, San Antonio, and Atlanta due to issues encountered by its robotaxis in handling heavy rain and flooded road conditions. Although robotaxi services have since resumed in these affected cities, Waymo has indicated that operations may be adjusted or temporarily paused in response to severe weather, flood warnings, and real-time environmental conditions. A Waymo spokesperson confirmed that service status can be monitored via the Waymo app.