Key facts
- Teleperformance will open its first Vietnam site by the end of 2026.
- The new facility will focus on AI-powered business process outsourcing (BPO) and data services.
- Vietnam's digital economy is expected to surpass $90 billion by 2030.
- The company will offer services such as data annotation, analytics, and customer experience operations.
French business process outsourcing group Teleperformance is preparing to launch its first operational site in Vietnam by the end of 2026. The move signals the company's strategic focus on artificial intelligence data services, a sector experiencing rapid growth as AI reshapes the traditional call center industry.