Key facts
- Flexport offers a 90-day in-house AI training program for employees.
- The program teaches employees to use LLMs like ChatGPT and Claude, and AI agents.
- Participants must automate a specific part of their workflow.
- The training emphasizes security, testing, and human input in AI tool development.
- Recent projects include an automated customs form checker and an HR Q&A chatbot.
- The curriculum is continuously updated with new AI techniques and tools.
Flexport, a freight-forwarding company, is prioritizing AI upskilling to enhance operational efficiency and address a growing skills gap in the logistics industry. Alex Nederlof, VP of Engineering, introduced a 90-day in-house training program in January 2025, designed for employees across various departments, including HR, legal, and operations. The program teaches participants to leverage Large Language Models (LLMs) like OpenAI's ChatGPT and Anthropic's Claude, along with AI agents, to build custom automated tools for tasks such as sending emails, extracting information from PDFs, and filling out forms. Participants are required to commit to automating a specific part of their workflow, learning to 'vibe code' by prompting AI systems rather than traditional coding.