Key facts
- The FTC and state officials are suing Hims & Hers.
- Hims & Hers is accused of sharing sensitive health information with advertising platforms.
- Meta and Snap are named as advertising platforms that received health data.
- The company allegedly shared data despite privacy promises.
- Hims & Hers faces accusations of enrolling consumers in recurring subscriptions without consent.
- The lawsuit highlights concerns over handling of personal health information.
- The lawsuit addresses deceptive subscription enrollment practices.
The Federal Trade Commission (FTC), alongside state officials, has filed a lawsuit against Hims & Hers. The telehealth company is accused of sharing sensitive health information with third-party advertising platforms, including Meta and Snap, despite explicit privacy promises made to consumers. This alleged data sharing violates consumer privacy and trust. In addition to privacy concerns, Hims & Hers is also facing accusations of enrolling customers into recurring subscription services without obtaining their informed consent. This practice raises questions about transparency and consumer protection in the digital health sector. The lawsuit aims to hold the company accountable for these alleged deceptive practices and to seek remedies for affected consumers. The FTC's action underscores a broader regulatory focus on how companies handle personal health data and manage subscription models, particularly within the rapidly growing telehealth industry.