Swift Response to Public Complaints is about more than handling problems. It is about earning people's trust. At the 2026 Beijing Forum on Swift Response to Public Complaints, Professor Yang Shoutao of the Beijing Academy of Governance emphasized that meaningful public participation and consultation are essential to addressing people's concerns and building a city that puts its people first. Governance is not a solo performance. It is a collective effort, guided by coordination and shaped through consultation. #SRPC #Hotline12345 #CityGovernance #Beijing #FirstVoice #commentary #MyCityMySay #HotlineBeijing 📺 Subscribe to our YouTube channel and stay updated with our latest analysis and interviews:👇 https://www.youtube.com/channel/UCgrNz-aDmcr2uuto8_DL2jg 👈 Download our APP on Apple Store (iOS): https://itunes.apple.com/us/app/cctvnews-app/id922456579?l=zh&ls=1&mt=8 Download our APP on Google Play (Android): https://play.google.com/store/apps/details?id=com.imib.cctv For more: https://www.cgtn.com/video Most watched videos: Impossible Challenge: 30 seconds to count banknotes BLINDFOLDED https://www.youtube.com/watch?v=ZmP_Ybj-jws Impossible Challenge: Gymnastics Boy Arat Hosseini from Iran! https://www.youtube.com/watch?v=8sxX--U4c8w Impossible Challenge: How to calm babies in 5 seconds? https://www.youtube.com/watch?v=kR3q9sXM7WA